Returns & Exchanges

At Kelty, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply return your products in their original packaging with tags attached for a full refund or seamless exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

3

Ship the Package

Drop off your package at any authorized carrier location and ensure you keep a copy of your tracking receipt for your records.

4

Receive Your Refund

After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing